Privacy Policy

Last Updated: August 20, 2026

Bexar County Septic Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bexarseptics.com or use our services, including any SMS/text messaging communications.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Contact Information: Name, phone number, email address
  • Service Information: Details about your septic system needs and property
  • Communication Records: Records of your communications with us, including phone calls, text messages, and form submissions

Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information

SMS/Text Messaging

When you provide your phone number and consent to receive text messages from us, we may send you:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Responses to your inquiries
  • Follow-up communications related to our services

Important SMS Disclosures:

  • Message and data rates may apply
  • Message frequency varies based on your service needs
  • You can opt out at any time by replying STOP to any message
  • Reply HELP for assistance
  • Your mobile phone number and SMS message data will NOT be shared with third parties for their marketing purposes

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our septic services
  • Respond to your inquiries and service requests
  • Send appointment reminders and service updates
  • Process payments and maintain records
  • Communicate with you about our services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, scheduling software)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We will never share your SMS/text message data or mobile phone number with third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: